Format of Complaints against Custodians and DDPs to be displayed on their websites

A. Data for the Month ending -

S. No.	Received from	Pending at the end of the last month	Received during the month	Resolved during the month*	Total Pending at the end of month**	Complaints Pending > 1 month	Average Resolution time^ (in days)
1	Directly from Investors	-	-	-	-	-	-
2	SEBI (SCORES)	-	-	-	-	-	-
3	Stock Exchanges (If relevant)	-	-	-	-	-	-
4	Other Sources (if any)	-	-	-	-	-	-
5	Grand Total	-	-	-	-	-	-

B. Trend of Monthly disposal of complaints for the Financial Year-

SN	Month	Carried forward from the previous month	Received during the month	Resolved during the month *	Pending at the end of the month **
1	April 2024	Nil	Nil	Nil	Nil
2	May 2024	Nil	Nil	Nil	Nil
3	June 2024	Nil	Nil	Nil	Nil
4	July 2024	Nil	Nil	Nil	Nil
5	Aug 2024	Nil	Nil	Nil	Nil
6	Sept 2024	Nil	Nil	Nil	Nil
7	Oct 2024	Nil	Nil	Nil	Nil
8	Nov 2024	Nil	Nil	Nil	Nil
9	Dec 2024	-	-	-	-
10	Jan 2025	-	-	-	-
11	Feb 2025	-	-	-	-
12	March 2025	-	-	-	-
	Grand Total	Nil	Nil	Nil	Nil

* Inclusive of complaints of previous months resolved in the current month.
** Inclusive of complaints pending as on the last day of the month.
^ Average Resolution time is the sum total of time taken to resolve each complaint in days, in the current month divided by total number of complaints resolved in the current month.

C. Trend of Annual (FY) disposal of complaints (For 3 years on rolling basis)

SNo	Year	Carried forward from previous year	Received during the year	Resolved during the year	Pending at the end of the year
1	2021-2022	N/A	N/A	N/A	N/A
2	2022-2023	Nil	Nil	Nil	Nil
3	2023-2024	Nil	Nil	Nil	Nil
4	2024-2025	-	-	-	-
	Grand Total	Nil	Nil	Nil	Nil